'Dude,' Don't Get A Dell
By Jack Weigand: 02.27.02

Note: Sierra Times has learned that since this orginal publication, Dell Computers has called this matter a 'breakdown' in communications. However, it was not clear if the breakdown in communication was with Jack Weigand, or the Dell.com mail server - due to a healthy response from the Second Amendment community. Only time will tell.
- Sierra Times

I am writing this because I feel every Firearms owner should know this story. I placed an order for a Dell notebook computer on February 13 on line with Dell. I was given a tentative delivery date of February 21st.

I was watching the order through the Dell on line tracking system; I also opted for the automatic email notification of when the machine was to be shipped. Well the 21st came and went, I am a Pistolsmith I know things can happen. I made a phone call on the 25th, did a voice mail message for my salesman to get back to me and I was looking for the delivery date. The 25th came and went with no callback.

On the 26th I placed another call this time to cancel the order. After a few hours I got a call back, with this amazing reason for the delay. It seems someone in Dell had already canceled my order, when I asked why I was told Dell was afraid I was going to use the machine for illegal purposes. When I asked why someone would think that I was told it was because of the name of my business "Weigand Combat Handguns Inc.". Because I am involved in firearms I might be doing something illegal.

Now keep in mind I was never called or informed of this decision the order was just canceled. Many of you know me personally and know I run my business about as squeaky clean as possible. In addition being the President of the American Pistolsmiths Guild I am under additional scrutiny as to how I run my business, if I am not clean how can I be the President of an organization that promotes just that!

I was informed by a Dell supervisor not long after all of this the reason I was refused was because of their post September 11th policy of screening buyers.

I would like to respectfully ask the firearms community to do the following. If you intended to buy a Dell and because of this letter you do not, email Dell and let them know why.

Feel free to distribute this account to all you know in the Firearms community, I think they need to know. I for one am sick and tired of people assuming just because we are involved with firearms that we are doing something illegal. I also do not believe Dell deserves our business if this is how they intend to treat us.

God Bless Jack Weigand President American Pistolsmiths Guild Inc.

Dell Computer Corporation One Dell Way Round Rock, Texas 78682 (512) 338-4400 800-915-3355

Related Links:

Jack Weigand http://www.jackweigand.com/

Dell Computer http://www.dell.com/us/en/gen/default.htm

E-mail Dell Direct at: mailto:webmaster@dell.com

Permission to reprint/republish granted, as long as you include the name of our site, the author, and our URL. www.SierraTimes.com All Sierra Times news reports, and all editorials are 2002 SierraTimes.com (unless otherwise noted)


What do you think?  Email me at albert@albertlowe.com with your questions or comments.

usflag.gif - 12532 Bytes

Created: February 27, 2002
Last updated: October 14, 2005
©2002 Albert Lowe. All rights reserved.
The above copyright only applies to that part of this page which is not covered by any other copyright.
Designed and maintained by A.L. Computing